Hotel · Lisbon · Lisbon District
My Story Hotel Augusta
A 3-star hotel in the centre of Lisbon, a short walk from the cathedral and Baixa-Chiado metro station.
- Central location near Lisbon Cathedral
- City-view rooms with soundproofing
- 24-hour reception and paid airport shuttle
8.8
Great
3023 reviews
Booking.com 8.8 · 3023 reviews
About
My Story Hotel Augusta
My Story Hotel Augusta sits on Rua De Sao Nicolau in the heart of Lisbon, a 500-metre walk from Lisbon Cathedral. The 3-star property offers 46 rooms, many looking out over the city.
Guests can rely on a 24-hour reception, paid airport shuttle, and a restaurant and bar on site. The hotel is entirely non-smoking and does not accept pets.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
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Strengths
4 reasons to book- Central location in the heart of Lisbon — The hotel sits on Rua De Sao Nicolau, a 500-metre walk from Lisbon Cathedral and close to the Baixa-Chiado metro station.
- Well-regarded staff and service — Guests repeatedly praise the friendly, helpful and efficient staff, from check-in to throughout the stay.
- Comfortable, quiet rooms — Rooms are described as comfortable and quiet, with soundproofing and air conditioning available.
- Good breakfast with a view — Breakfast is noted for its selection and the pleasant view from the dining area.
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Worth weighing
4 to weigh- No pets allowed — The hotel does not accept pets, which may be a drawback for travellers with animals.
- No on-site parking — There is no mention of guest parking; the paid airport shuttle is available but driving in central Lisbon can be challenging.
- Limited check-in window — Check-in is only available between 15:00 and 23:59, which may not suit very early or very late arrivals.
- Property is smoke-free throughout — The hotel is entirely non-smoking, so smokers will need to step outside.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Family Twin Room
- 2 Single beds
- Courtyard view
- Shower
- Heating
- Air conditioning
Double Room
- 1 Double bed,2 Single beds,2 Single beds
- Courtyard view
- Smoking
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Lift
- Luggage storage
- No smoking on site
- Safe deposit box
- Security
- Smoke detectors
- Fire extinguishers
- Key card access
- Wheelchair access
- Rooms/Facilities for disabled
Services
- Paid airport shuttle
- Car hire
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Ironing facilities
- Free toiletries
- Flat-screen TV
- Parquet floor
- Toilet for disabled
- Bathroom for disabled
Food & Drink
- Restaurant
- Bar/Lounge area
- Packed lunches
- Special diet menus
- Children's menu
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.8/10 from 3,023 reviews
Booking.com · 8.8 · 3023 reviews
8.8Verified guest“My Story was a fantastic pick – the staff were wonderful and so personable. The location is great, and we loved the food and wine. The coffee machine in our double room was a nice touch, and waking up to a lovely view of the street decorated with Christmas lights was a treat.”
8.8Verified guest“Exceptionally comfortable bed in a reasonably large and quiet room. Very good breakfast with plenty of options. Efficient and excellent staff at all times. Location is just off the metro station Baixa-Chiado, a 2-minute walk, with metro, buses, shops, bars, restaurants and city attractions all close by, right in the centre of old Lisbon.”
8.8Verified guest“A great way to end my trip. Terrific, fairly clean venue with an unbeatable location close to the historic centre, many great restaurants and cafés, and the metro station and Rossio Square. Great breakfast with a beautiful view, and wonderful staff.”
8.8Verified guest“We had central heating, an electronic key card, and a TV in our nicely styled room. Fantastic views and beautiful design. Location close enough to the tram and train and other transport.”
8.8Verified guest“Comfortable bed and attentive staff. The room had everything you'd need for a pleasant stay, and the customer service from the staff was excellent.”
8.8Verified guest“The room was very comfy and tidy. The location was perfect, with attractions and dining options just steps away. Staff were friendly and helpful throughout my stay. Breakfast had a great selection.”
04 — Location
Getting around Lisbon
The property sits in Lisbon.
Lisbon Cathedral: One of the city's oldest landmarks, a 500-metre walk from the hotel.
Baixa-Chiado Metro: A 2-minute walk away, connecting you to the rest of Lisbon via metro, buses and trams.
Rossio Square: A short walk from the hotel, a lively square with restaurants and cafés.
Rua De Sao Nicolau, Nº 78, Lisbon, Lisbon District, 1100-549, Portugal
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 48 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 15:00 to 23:59, and check-out is until 11:00.
Does the hotel offer airport transfers?
Yes, there is a paid airport shuttle available.
Are pets allowed at the hotel?
No, pets are not allowed at My Story Hotel Augusta.
Is there a restaurant on site?
Yes, the hotel has a restaurant and a bar/lounge area, and also offers packed lunches and special diet menus.
The bottom line
My Story Hotel Augusta is a dependable choice for a central Lisbon stay, with a location that puts the cathedral and the metro within a short walk, and staff who consistently earn high marks.
8.8A solid 3-star option for travellers who value location and service.
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